Terms of Service

You must be at least 18 (or the age of majority where you live) and able to form a binding contract. The service is for business and professional use, not personal/household use.

• Provide accurate account information and keep your credentials secure — you are responsible for activity under your account.
• The service is organized around organizations (tenants). The person who creates one is its owner; owners and admins invite members, assign roles, manage campaigns, and view data their members generate, including on-shift location.
• If you join an organization, it controls its campaign data and may set rules for your use, including requiring location tracking during shifts. Disputes between you and an organization are between you and that organization.

• DoorDroppr offers a free tier and paid tiers with different limits and features, including seat limits. Current plans are shown in the app and on our pricing page, and seat limits are enforced programmatically.
• Paid subscriptions bill in advance on a recurring basis and auto-renew until cancelled. You authorize us and our payment processor to charge your payment method. Fees are exclusive of taxes.
• You may cancel anytime; cancellation takes effect at the end of the current billing period. Except where required by law, fees are non-refundable.
• We may change fees with prior notice, effective on your next renewal. Downgrades may be blocked while your usage exceeds the lower plan’s limits.

You agree not to:

• use the service unlawfully or for any unlawful campaign;
• access another organization’s data, probe or bypass security or tenant isolation, or interfere with the service;
• reverse engineer, scrape, or build a competing product except as permitted by law;
• upload malware, spam, or infringing, defamatory, or unlawful content;
• falsify location, motion, or delivery data, or use spoofing / mock-location tools to misrepresent work performed;
• resell or sublicense the service without our written permission; or harass, surveil, or stalk anyone.

Door-to-door flyer distribution is regulated, and you are solely responsible for running campaigns lawfully. You and your crew agree to:

• Never place anything in or on a U.S. mailbox — that is a federal offense (18 U.S.C. § 1725). Mailboxes are for USPS mail only.
• Respect “No Soliciting” / “No Trespassing” signs and lawful do-not-distribute requests, and not enter posted or fenced private property unlawfully.
• Obey local ordinances and permits governing handbills, canvassing, and solicitation hours.
• Distribute during reasonable hours and conduct yourselves professionally.

DoorDroppr provides tools and reminders to support compliance but does not provide legal advice and is not responsible for your or your crew’s conduct. You indemnify us for claims arising from your campaigns.

The service collects precise location and motion data during active shifts to map coverage. If you engage workers, you are responsible for informing them that the app tracks location during shifts and for obtaining any consent and providing any notices required by applicable employment, privacy, and surveillance laws, and you confirm you have a lawful basis to require or request such tracking.

If you are a worker, by starting a shift you consent to on-shift location/motion collection as described in the Privacy Policy, and you may withdraw consent by ending shifts and revoking OS permissions (which may limit field features).

If DoorDroppr later offers a marketplace connecting organizations with independent walkers, nothing in these Terms creates an employment relationship between DoorDroppr and any walker; classification (employee vs. independent contractor) is the engaging organization’s responsibility under applicable law, and payment release may be conditioned on verified completion of work.

• Our IP: Turf and its software, design, trademarks, and content are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the service under these Terms.
• Your data: you and your organization retain ownership of the data you submit. You grant us a license to host, process, and display it solely to provide and improve the service and as described in the Privacy Policy.
• Aggregated / de-identified data: we may create and use data that does not identify you or any individual to operate and improve the service.
• Third-party map and routing data (e.g. OpenStreetMap / ODbL and basemap and routing providers) is provided under its own licenses; your use must comply with them.

To the maximum extent permitted by law, DoorDroppr’s total liability arising out of or relating to the service will not exceed the greater of the amounts you paid us in the 12 months before the claim or USD $100, and we will not be liable for indirect, incidental, special, consequential, or punitive damages. You will defend, indemnify, and hold harmless DoorDroppr from claims arising from your use of the service, your campaigns and crew conduct, or your violation of these Terms or law.

• We may suspend or terminate access for breach, to protect the service or other users, or as required by law. You may stop using the service and delete your account anytime; provisions that by nature survive (IP, disclaimers, liability, indemnity, dispute resolution) survive termination.
• Dispute resolution: contact us first for informal resolution. Subject to your jurisdiction’s rules, disputes are resolved by binding individual arbitration, and you and Turf agree to bring claims only in an individual capacity, not as part of a class or representative action, to the extent permitted by law. An opt-out is available shortly after you first accept these Terms.
• These Terms, the Privacy Policy, and any DPA or order form are the entire agreement. If a provision is unenforceable, the rest remains in effect; our failure to enforce a provision is not a waiver.

We may update these Terms; for material changes we will provide notice and update the date above. Questions? Email hello@turf.example.